
Frequently asked
questions
Answers to the questions customers ask most often. If yours isn't here, call or write and a technician will answer.
Booking and your visit
Do I need to book in advance?
We recommend booking in advance by calling +371 23 777 337 or using the booking form. That way we can take your car at the agreed time and you won't have to wait.
Where can I park, and how do I get home?
There's a large free car park right by the garage at Krustabaznīcas iela 12C. The main public transport routes are nearby, so it's easy to get home if your car stays with us.
What are your opening hours, and do you offer towing?
We're open on weekdays from 8:00 to 18:00 and closed on Saturdays and Sundays. Our tow truck is available 24/7 on +371 26 466 997.
How do I book a service?
Call +371 23 777 337 or fill in the booking form on the website. We'll get in touch during working hours, agree a time and tell you what to bring.
Prices and payment
Is the consultation free?
Yes, a consultation by phone or at the garage is free. If we need to find the cause of a fault, we run diagnostics (from €40), and we agree the repair price with you before starting work.
Will I know the price before the repair?
Yes. After the diagnostics the technician calls you, explains what we found and gives you the price. We only start the repair once you've agreed.
Warranty
Do you give a warranty on labour and parts?
Yes, we give a warranty on the work we carry out and on the spare parts we supply. The technician explains the warranty terms when handing your car back.
How do I find out the warranty terms?
The technician explains the warranty terms when handing your car back. If anything is unclear, just ask us on +371 23 777 337.
What if the problem comes back after the repair?
Call us on +371 23 777 337 and bring the car in. The technician will check it, and if the problem is related to our work or a part we supplied, we'll put it right under the warranty terms.
Diagnostics
How much does car diagnostics cost?
Car diagnostics costs from €40. The exact price depends on the car and the scope of the check, and the technician agrees the repair price with you after the diagnostics.
Where do I start if I don't know what's wrong with my car?
Call +371 23 777 337 and describe the symptoms. The consultation is free, and the technician will suggest where to start. If the cause isn't clear, we run diagnostics (from €40), and afterwards the technician explains what we found.
What happens after the diagnostics?
The technician calls you, explains clearly what we found and tells you the repair price. You decide whether to go ahead, and we only start work with your approval.
Repairs and parts
What happens if more faults are found during the repair?
The technician calls you, explains what we found and agrees the price. We only start any extra work with your approval, so there are no surprises on the bill.
What parts do you use?
We use oils, lubricants and spare parts that meet the car manufacturer's requirements. Parts we supply come with a warranty.
Can I keep track of how the repair is going?
Yes. The service manager keeps you updated on the repair, and before any extra work the technician calls you to explain what needs doing.
Car towing
Can you bring my car to the garage if it can't be driven?
Yes. Call our tow truck on +371 26 466 997 and we'll take your car straight to GT Garage in Teika, where we'll start with diagnostics.
Does the tow truck work at night and at weekends?
Yes, the tow truck is available 24/7, including nights and weekends. Call +371 26 466 997.
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Call and book
your service.
+371 23 777 337
Rīga, LV-1006
Sat-Sun closedClosed, opens today at 8:00
Service bookings
Fill in the form and we'll get in touch to agree a time.